![]() ![]() ![]() If you still have any problem, please contact us via email ( ) with detail information, for example: Your refund request should include the Purchase Email, Order ID, and reasons why you need to refund. Please make sure you meet the requirements in Refund Policy. Refunds will only be approved for proper reasons. SpotiKeep Music Converter supports a 30-day money-back guarantee. After the cancel, you can enjoy the premium services until the next billing date. If you don't need auto-renewal, you can cancel it on the payment platform by yourself. With auto-renewal, you will not miss out on premium services you've subscribed to. For paid users, we will automatically renew your subscription at the purchase price regularly. ![]() SpotiKeep offers 1-month and 1-Year Subscriptions to users for premium services. How can I cancel the auto-renewal for subscription? If your wanted song is more than 3 minutes, you can only convert 3 minutes of it. The biggest difference between the free trial and full version is the converting length. What's the limitations of the free trial?īefore you subscribe the full version of Apple Music Converter, you will have a 30-days free trial to convert your favorite song from Apple Music to MP3. You will need to purchase the license code again to enjoy the full software on another computer. Once your purchased license code has been activated, it cannot be used on another computer. Once your purchased license code is activated, then it cannot be used on another computer.ĭo I need to purchase the license code for the software again if I change my computer? One license code can only be used on one computer. We will try to help you as soon as possible.Ĭan I use one license code on 2 computers? If the problem is still not solved, please contact sup. Poor network connection will lead to failure registration. You need to enter the email address that you used to purchase the license code. Check if entering a wrong email address. I cannot register the software with the received license code. Here are some elements can cause the delay of the license code: Internet problem, email spam settings, email typo, and so on. Oder info, including Order Number, Licensed Email, Product Name will be listed in the email. How to deal with it?Īfter you purchase the license code, it will be sent to your mail within 1 hour. Once you've subscribe to the software, you can enjoy the free upgrade and get the latest version. All of them offer full premium services.ĭo I need to pay for the latest version software for an upgrade? The biggest difference between these 3 types of subscriptions is the duration. ![]() Users can subscribe to SpotiKeep software for 1 month, 1 year, and lifetime based on the need. What's the difference between 1-Month, 1-Year and Lifetime subscriptions? If you want to unlock the full version, you can click the "chart" icon or go to the official website to purchase the license code. How can I get the full version of Music Converter?īoth of Apple Music Converter and Spotify Music Converter offer a free trial to try the useful services. If you want to get the full track, please subscribe to the program to unlock the limitation. Users with free account can only convert 3-minute for each audio file. New users will automatically start the 30-day free trial. Why can I convert only 3-minutes for each track? ![]()
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